Privacy Policy
Effective Date: December 26, 2025
Last Updated: December 26, 2025
This Privacy Policy outlines how Scenthound ("we," "our," or "us") collects, uses, and protects the personal information of our clients and visitors. This policy is specific to our independently owned and operated studio and is separate from the corporate privacy policy of Scenthound.
1. Information We Collect
We may collect:
-Contact Information: Name, email address, phone number, mailing address.
-Pet & Appointment Information: Pet name, breed, service history, appointment details, preferences, and communications with us.
-Payment Information: Payment method details (processed securely through third-party payment providers).
-Preferences & Interactions: Marketing preferences, form submissions, text/email communications, or responses to surveys.
2. How We Use Your Information
We use your information to:
-Provide, manage, and personalize grooming, hygiene, and wellness services for your pet.
-Schedule appointments and process transactions.
-Communicate with you regarding confirmations, reminders, updates, promotions (if consented), and customer support.
-Improve our services, website, and customer experience.Comply with legal and regulatory obligations.
3. Information Sharing and Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We do not sell or trade your personal information. We may share limited information with:
-Service providers (such as payment processors, booking software, marketing platforms, and IT support) under strict confidentiality agreements.
-Legal or regulatory authorities when required by law.
5. Your Privacy Rights and Choices
You may request to:
-Access, correct, or update your personal information.
-Opt out of marketing or promotional communications.
-Request deletion of your information, subject to applicable retention and legal requirements.
To exercise these rights, please contact us using the information provided below.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Scenthound
4404 W William Cannon Dr., Suite J
Austin, TX 78749
(512) 359-8770
info@scenthound.promo